Our client, prestigious hotel group, is seeking to recruit a highly skilled and innovative Hotel Manager for the 5* hotel in Agios Stefanos, Greece who will be responsible for the smooth and effective running of the hotel operation and staff hiring.
The 5* hotel is a boutique hotel with 17 boho-luxe rooms for cosy residential amenities, indulgent chilling and private party buyouts.
Duties & Responsibilities
- Oversee all hotel operations, ensuring the highest standards of service and guest satisfaction.
- Lead and manage the hotel staff, fostering a positive and professional work environment.
- Develop and implement strategies to enhance guest experience and hotel profitability.
- Maintain high standards of hygiene, safety, and quality across all hotel areas.
- Monitor and manage the hotel’s financial performance, including budgeting and cost control.
- Ensure compliance with all health and safety regulations.
- Engage with guests to gather feedback and continuously improve the guest experience.
- Handle guest complaints and resolve issues promptly and effectively.
- Coordinate with marketing and sales teams to effectively promote the hotel.
- Oversee staff training and development, ensuring a skilled and motivated team.
- Firm understanding of laws and regulations.
- To ensure that all Hotel’s licenses are renewed on time.
Requirements
- Minimum 3 years’ experience as a Hotel Manager for a luxury resort property, preferably within Europe.
- Degree in Hospitality Management, Business Administration, or a related field.
- Excellent communication and interpersonal abilities.
- Robust personality with the ability to make decisions under pressure.
- High level of organizational and multitasking skills.
- Fluent in English; knowledge of Greek is an advantage.
- Strong understanding of financial management and budgeting.
- Solid understanding and working knowledge of Food & Beverage with a high-volume luxury environment.
- Previous experience in a leadership role preferably at operations level, within a mixture of luxury and diverse environments.
- Strong fiscal and budget planning capability
- Good at interpersonal skills and building relationships
What we offer
- Attractive remuneration package
- Staff discounts at Hotels & Kult Boutiques
- Free meals
- Accommodation
- Group-wide professional development opportunities across countries and properties
- Continuous training opportunities